"The session failed to load. Please try again.
This keeps appearing every time I try to play online. Any suggestions?
Forum Discussion
EA_Nils
Community Admin
Community Admin@MajesticLaundry @jvb49236 @2highx2try @Dr_Aw3s0me @Barrs @arlen0236 @capt4inchr0n1c @topdawgy9 @davedq @yaboycheez
Hi everyone,
I just wanted to acknowledge that we are indeed looking into this issue and have seen that a few of you have already been able to resolve it either by following a long list of port forwarding troubleshooting steps specific to your router or by bypassing the router entirely. In order to ensure we are not missing any angle, I would greatly appreciate if you could provide the below to us so we can pass it on to the investigating team.
- Which platform are you on?
- Which ISP are you using?
- Which region are you in?
- Which router are you using?
- Which modem are you using and have you tried connecting directly?
- When did you first experience this issue?
- Has it been intermittent or constant?
- Did you notice anything odd or have anything else to add? (e.g. Xbox update)
Thank you very much for your help in advance,
Nils
EA_NilsCommunity Admin
Community Admin@purehate7 @jumpfromplanes @suplex130 @GUCCI134 @amontgo5 @bonnied813
Heya,
Please see my post above: http://answers.ea.com/t5/EA-Sports-UFC/quot-The-session-failed-to-load-Please-try-again/m-p/3126844#M1116
Thanks,
Nils
- Which platform are you on?xbox one
- Which ISP are you using?at&T
- Which region are you in?Charlotte nc
- Which router are you using?linsys e1200
- Which modem are you using and have you tried connecting directly?NVG589
- When did you first experience this issue? 7/10/2014 around 9 am
- Has it been intermittent or constant? constant
- Did you notice anything odd or have anything else to add? i played this game until 4 am the same morning, i went to sleep turned on my xbox, and it did a system update. directly after the update the game stopped working. The game worked great with my current router and gateway setup until the update. after i have tried port forwarding, i have tried connecting it to the nvg510 directly. it worked like 2 percent of the time but once i shut my xbox off and turned it back on it stopped working. i have read this entire forum and i dont think anyone completely solved their problem so i dont know why you said some people did.
I called up xbox customer support and they gave me a full refund even though they do not give refund on digitally purchased games. i told them all of the troubleshooting steps i took to make the game work and they were like wow , you surely did everything you were supposed to do to make the game work and it still doesnt work? they gave me a full refund of 64$ the funny thing is, i cant even play single player, i got to a point in the campaign to where the game just freezes and shuts off because it doesnt recognise who im fighting against. so i cant even play single player, what a broken game this is. it was an amazing game until all of these problems. who knows, maybe if this situation gets resolved i might purchase a used copy but if not , there is no sense in paying for a game that doesnt work. if you would have responded to my posts probably 4 days ago, or even a few hours earlier and i would have seen this message that you were trying to fix the problem i would have kept the game. but i have seen a lack is customer care.
- Which platform are you on?xbox one
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