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This keeps appearing every time I try to play online. Any suggestions?
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EA_Nils
Community Admin
Community Admin@MajesticLaundry @jvb49236 @2highx2try @Dr_Aw3s0me @Barrs @arlen0236 @capt4inchr0n1c @topdawgy9 @davedq @yaboycheez
Hi everyone,
I just wanted to acknowledge that we are indeed looking into this issue and have seen that a few of you have already been able to resolve it either by following a long list of port forwarding troubleshooting steps specific to your router or by bypassing the router entirely. In order to ensure we are not missing any angle, I would greatly appreciate if you could provide the below to us so we can pass it on to the investigating team.
- Which platform are you on?
- Which ISP are you using?
- Which region are you in?
- Which router are you using?
- Which modem are you using and have you tried connecting directly?
- When did you first experience this issue?
- Has it been intermittent or constant?
- Did you notice anything odd or have anything else to add? (e.g. Xbox update)
Thank you very much for your help in advance,
Nils
Which platform are you on? Xbox one
Which ISP are you using? Time warner
Which region are you in? Cincinnati Ohio
Which router are you using? Linkysys e900
Which modem are you using and have you tried connecting directly? Cisco 2100
When I went directly from modem to system ufc would work however madden still would not
When did you first experience this issue? The 9th I believe
Has it been intermittent or constant? Intermittent in that once I came back to madden after leaving it running in the background it said I was signed out of ea servers but I wasn't and I was able to play online until I reset my xbox later.
Did you notice anything odd or have anything else to add? (e.g. Xbox update) see above
Which ISP are you using? Time warner
Which region are you in? Cincinnati Ohio
Which router are you using? Linkysys e900
Which modem are you using and have you tried connecting directly? Cisco 2100
When I went directly from modem to system ufc would work however madden still would not
When did you first experience this issue? The 9th I believe
Has it been intermittent or constant? Intermittent in that once I came back to madden after leaving it running in the background it said I was signed out of ea servers but I wasn't and I was able to play online until I reset my xbox later.
Did you notice anything odd or have anything else to add? (e.g. Xbox update) see above
Update: Last night I was able to get Madden to work by wiring my modem directly to my Xbox One and then clearing the catch. It didn't work if he just sent a game invite I had to be in his party for it to work. Not sure if it helps, but then when I plugged my router back in to normal setup it did not worl. I have had success in the past with UFC doing this same setup minus the party.
While it is not an acceptable way to game it is a work around for some of you who may have issues.
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