Forum Discussion
patched the game and still can't connect
- Anonymous12 years ago
This issue isn't going to just go away if you ignore it, EA. Where is an update on progress?? Communicate with us and let us know we haven't purchased $65 coasters!!!
- 12 years ago
I have been having issues for the past few weeks (same time it started for everyone) and have set out to try and fix the issue on my own. I was finally successful last night in doing so. I found that when I wired directly into my modem and cleared my cache it fixed my issue, but that was an unacceptable work around as it killed my wireless. After playing around with some port forwarding stuff and my router I decided to just reset my router to factory and set it up like new. After resetting to factory and clearing my cache on my Xbox all my EA games now play fine.
While it did end up being my router I still don't see what changed with EA that made it not work as every other game I played online played fine while EA's did not work. I have Time Warner and used a Linksys router if anyone was going to ask. It may not fix everyones issues but may be worth a shot, at least it is something other than EA saying reset your xbox over and over.
- EA_Nils12 years ago
Community Admin
Hi guys,
Can you try doing powering down your Xbox One, unplugging the cable and then waiting for three minutes. Afterwards, plug the cable back in, wait for the orange light to turn on and then power the system back up.
This should clear the cache and help with the issues you guys have been experiencing.
Cheers,
Nils