"The session failed to load. Please try again.
This keeps appearing every time I try to play online. Any suggestions?
Forum Discussion
Recently I have been unable to connect to an online match in both Fifa 14 and UFC for the xboxone. Ive got AT&T as an ISP with an NVG589 motorola modem. I have never had an issue in the past getting connected until now. This has become incredibliy frustrating. Ive tried every trick in the book including hard resets, speaking to AT&T/Xbox support and EA with no resolution. I have already pre ordered madden and Im worried that might not work too. There has to be a fix for this right?
I just disabled ipv6 on my router and all ea games started working. Don't know if it is only a temporary fix but worth a try.
PROBLEM SOLVED FOR ME - I have ATT U-Verse and had an NVG589 gateway. A couple of months ago when a tech was out here to fix a line issue, he gave me this gateway and I told him I had done research on it and was very unhappy that he was installing this gateway because it was not gaming friendly for multiple consoles and I wished to keep my 3801HVG gateway, so he gave me a brand new 3801HVG "in case something went wrong". Well I cannot believe I didnt think about swapping out my gateway sooner. Tonight my brother and I swapped out the NVG589 back to the new 3801HVG and the games work again. Set up bridge mode and my router and things still work with open NATs on both consoles. Who knows what the new update did, but it made that particular gateway incompatible with EA sports games and the internet connection is ever faster now.
- **bleep** EA I still car connect and yes b4 you give me stupid reboot instructions I have already tried them I have opened all ports u recommend my NAT type is open every other game works jus fine but EA games. I wasted 65$ on this **bleep** I can't even pay.Store won't take them game back cause it's opened. So since yous guys made a broken game do u mind refunding my 65$ back ?
Xbox One Users try this:
Go into settings then advanced network settings and then to Alternate MAC address then hit clear.
Your Xbox will reset, while its resetting. Reset your router, once your router recycles test your multiplayer connection then try to play.
This worked for me, I havent been able to play since around the 4th of July and just fixed it this morning with this method.
Complete joke if you ask me since I was able to play with no problems since release date.
Disabling the ipv6 also worked for me. Im back to onine matchs, much appreciated.
- I just disabled my routers iPv6 and I'm fighting online with no problems
- What if ur router doesn't support disabling ipv6
EA_NilsCommunity Admin
@suplex130 wrote:
I just disabled ipv6 on my router and all ea games started working. Don't know if it is only a temporary fix but worth a try.For anyone still experiencing this issue, please try the above workaround. We have also had some success being reported regarding this.
- Is a fix being worked on or should I sell my game. This is such bs, all of my ports are forwarded, ran all the tests on my xbox and no connection issues. Every other game works except this one. I'm really amazed at how a company as large as ea could drop the ball on this one and then act like it's the consumers fault.
- EA_Nils
@WarWolfKing Please get in touch with your ISP and ask them how to configure your router to turn off IPv6. Alternatively, you can see whether trying to connect to the modem directly, bypassing the router, helps.
