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MrCuddles671's avatar
3 years ago
Solved

UFC 4 online not working. Im logged in both ps4 and Ea account is linked

I'm getting error page when I try to play with my friend online

  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    @MrCuddles671 

    Thanks for the response. NAT type 2 should be fine. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

20 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Duke121291 

    Have you tried the suggestions in this thread? What platform do you play on and is a wired or wireless connection being used?

  • u keep saying the same thing can i please have some help im using my friends as primary and all i can do is go on quick play it wont even let me do anything else if i activate another account my account atomatically gets psn can you fix this and give me acces to things like career mode

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @guixoio 

    It is against the Terms of Service to share accounts so I would recommend you don't use your friend's account. What is happening when you try to play on your account?

  • I have the same problom i did the steps you said to do but it still shows me the same error and i bought the the playstation plus to play the online mode what can i do?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @shlavnav 

    Try deleting the personal saved data for UFC 4. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate UFC 4 and delete the saved data.

  • I did it and it just deleted my saved careers and still shows me the same message as before when i trie to play online

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @shlavnav 

    Try using alternate DNS settings with the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

  • Did it and it didnt help can i talk to someone to look at my account if theres no other way becuase my playstation plus bouta expire and i only paied for it so i could play this game online

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @shlavnav 

    You can reach an advisor by opening a case here. They'll check your account to see if there are any issues causing this.

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