SO MY GAME LOADS UP JUST UNTIL I GET TO THE MENU SCREEN WITH ALL THE OPTIONS ON TOP..... HOME PLAY FIGHTERNET CUSTOMIZE STORE....... AND ON THE BOTTOM MY PSN NAME X L1 R1 AND TOGGLE FIGHT.... BUT INBETWEEN ALL THAT ITS EMPTY AND I CANT MOVE FROM OPTION TO OPTION ... THE MUSIC ENDS AND BASICALLY ITS LIKE THE GAME HAS FROZEN.. NOTHING WORKS... SO I DELETED THE GAME REINSTALLED IT AND THE SAME PROBLEM... SO WHAT SHOULD I DO PLEASE?
I'm currently have an open issue and EA told me in raw:
1. open ports (http://help.ea.com/it/article/ufc-ports-info/) DID IT!
2. clear cache ps 4 of internet browse - it's a nonsense, but DID IT!
3. upload UOT (ultima Online trace) - DID IT! waiting for an answer (but everything will be ok)
....
but nothing is working 'till now. I'm waiting for the next unuseful suggestion about this.
I already changed physical support (DVD) at the shop, rebuilt Database, Formatted and erased PS4, reinstalled game and downloaded patches, but the issue is still in place
EA, you must verify game code to solve thsi issue!! may be it related to italian servers only?
Many people have this problem since time, and you weren't enable to solve it? it's frustrating to get in touch with this kind of low level support
Please solve asap
mgrassel (italy)
I found a fix to play online, not to solve the problem.
U have to start the game without internet connection active (unplug internet cable, or disable internet in ps4 system configuration), in this way u can pass the screen where happen the freeze.
Now plug in internet cable or activate internet connection and request the online access,
now u can play online.
