Forum Discussion

blacksto1's avatar
blacksto1
5 months ago

Update 2.1.0 the game crashes to desktop at launch at the EA Logo intro

Product: EA SPORTS™ WRC Platform:PC Summarize your bug Update 2.1.0 the game crashes to desktop at launch at the EA Logo intro. How often does the bug occur? Every time (100%) Steps: How can we f...
bug
EA_Groguet's avatar
EA_Groguet
Icon for Community Manager rankCommunity Manager
3 months ago

Hi there,

First of all, I wanted to apologise for the frustration this is causing you. I really appreciate your patience while the team is looking into this matter.

The team continues to investigate the issue and it is trying to reproduce it.

One of the things they are interested in is whether you are using any third-party apps (e.g., AutoHotkey, JoyToKey, etc.). If you are, can you please provide the name of the app you are using?

Thank you,

-Groguet

Salty_Balduins's avatar
Salty_Balduins
3 months ago

After updating windows 10 to KB5046613 the game works again for me.

  • steelglove67's avatar
    steelglove67
    Seasoned Novice
    3 months ago

    Yes it's working with update KB5046613 for Windows 10.

  • Capi64SR's avatar
    Capi64SR
    3 months ago

    Sadly, despite the update, I still have the same issue ☹️( (even on F124)

  • LucMan's avatar
    LucMan
    3 months ago

    WIN10 / EA app / WRC24 2.1.5

    I can only confirm, that Update Preview KB5045594 caused the crash problem,

    and Final Update KB5046613 solved it, game again works perfectly.

    all the best.

  • Dodgeuk45's avatar
    Dodgeuk45
    3 months ago
    @LucMan Hi Lucman, many of us have the problem running Windows 11
  • LucMan's avatar
    LucMan
    3 months ago

    @Dodgeuk45hello Dodgeuk45

    have you applied the latest update for WIN11 ?

    KB5046617 (24H2 Build 26100.2314)

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