Product: EA SPORTS™ WRCPlatform:PCSummarize your bug Update 2.1.0 the game crashes to desktop at launch at the EA Logo intro.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Update the game from v1.9.0, then launch it from EA app.What happens when the bug occurs? Crash to desktop.What do you expect to see? Finish the EA Logo intro and reach the main menu.Windows 11 Pro Insider Preview Version 10.0.27718Nvidia GameReady Driver v565.90CPU - AMD Ryzen 7 7700x 8-Core ProcessorRAM - 32GB AMD Expo - 5600mhzSecure Boot - Active

A continuation of the thread here: https://answers.ea.com/t5/Technical-Issues/EA-WRC-not-starting-after-1-9-patch/td-p/13878947 - now for users on the 2.1.0 patch which came out today.Again, WRC fails to launch on its second and subsequent boots after a fresh install.The workaround still seems to be deleting all files EXCEPT the Config folder from AppData\Local\WRC\Saved.Unfortunately this does not seem to be a consistent fix for everyone.Keen to know how many other people are still suffering from this issue since the previous patch and if the above workaround actually works for them (including if they're on the Steam or EA App version).Product: EA SPORTS™ WRCPlatform:PC (Steam)Summarize your bug Update 2.1.0 - the game does not launch, it gets to the second splash screen, and fails.How often does the bug occur? Every time (100%) - unless the USHADERPRECACHE and UPIPELINECACHE files are deleted from AppData/Local/WRC/SavedSteps: How can we find the bug ourselves? Update the game from v1.9.0 to 2.1.0, then launch from Steam. From a fresh install, close the game and attempt to relaunch it, which triggers the bug.What happens when the bug occurs? The game fails to launch.What do you expect to see? Finish the EA Logo intro and reach the main menu.Windows 11 Pro - Version 23H2 - OS Build 22631.4317Nvidia GameReady Driver v565.90GPU - Nvidia RTX 4070CPU - AMD Ryzen 7 5800X 8-Core Processor 3.80GHzRAM - 32GB DDR4 3200MHz XMPResizable BAR - ActiveSecure Boot - Active

Hey there, I merged more threads and messages here to avoid duplicates and have everything under the same thread. The team keeps investigating this issue, and they are working hard to find a fix. I will keep you updated as soon as I have more information. -Groguet

@EA_Groguet So now we need a solution! This farce has been going on for months and it is impossible for many of us to play a game we paid for! Either get to work and fix the problem permanently, or issue refunds. This is UNACCEPTABLE!!!

@blacksto1 Workaround where you delete files from appdata\local doesn't work either

Hey there, Thank you very much for your reports. Our team is aware of this issue and they are currently investigating it. I will update you as soon as I have more information. Thank you for your patience and sorry for the inconvenience. -Groguet

Update 2.1.0 the game crashes to desktop at launch at the EA Logo intro

270 Replies

JacksRallyTeam57
Rising Newcomer
8 days ago
@wiithdrewI tried re-installing in the C drive and everything else I could think of. Eventually what worked for me was deleting the entire Saved directory from AppData\Local\WRC\
It's good to back now but I am very sorry for those that are still unable to launch the game 🙂
nanaspam08N
Rising Newcomer
9 days ago

Product:
EA SPORTS™ WRC
Platform:
PC (Steam)
Summarize your bug:
Launcher closes/crashes with no loading progress indicated, game doesnt start.
How often does the bug occur?
On every launch since Patch 1.9.0
Steps: How can we find the bug ourselves?
1.Click Play on steam
2. Steam Play button changes to Stop
3. EA WRC Launcher opens
5. No progress on the loading indicator bar
6. launcher closes
7. Game doesnt start
8. Steam shows Play
9. No Crash log or launcher log files are made
What happens when the bug occurs?
Game doesnt start
What do you expect to see?
Launcher finishes the loading bar/indicator and starts the game
2025-01-30 00-10-03.mp421.4 MB
syedwbari
2 months ago
Hi, I am playing the game using EA play . I have tried all the solutions described by different people and unfortunately didn't work. I aa facing the same issue, game is showing the splash screen and nothing happens.
Nickoogns
2 months ago
Unfortunately I still experience the issue where it just closes after the initial ea window with the loading bar. I have tried all the fixes from this thread and nothing helped me. The only think i haven't done yet is a complete windows reinstall which is just not possible at this stage.. I talked with 2 support people and 1 directed me to the steam support for help LMAO foreal.
Menscharn
2 months ago
I bought the game a few days ago and after the EA Game introvideo an warningtext it crashed all the time no matter what I tried. EA Support was useless.
But now i found a solutiuon to get it running at least.
I have the EA app, select WRC 24 -> mange -> View properties -> in advanced launch options type -dx11 and the save. Forcing it to DirectX 11 works for me. I don't know the differens in the graphics between dx11 an dx12 since it doesen't work with dx12 for me.
XxPASQUAxX
2 months ago
And the same issue……
Again,again,again…..
herve069
2 months ago
they just don't give a *... forget your money...
chichi1967
2 months ago
Interesting there seems to be no common fix ...

renaming the wwise folder doesn't work for me - I sitll need to delete the ushaderprecache files, but as we know this didn't solve it for others.
evonglan
2 months ago
problem solved for me, but more by chance: harddrive was overflowing and played up a little, so needed to install a new ssd, wiped everything steam and/or EA related off the old harddrive and the C: drive, put it all on the new drive, works! The so called "customer service" here is beyond sad, I would have never gone to such drastic measures if I didn't have to anyway, so having the game back is none of EAs credit, just pure coincidence.
alphaAT02
2 months ago

@EA_Groguet if you don't want to fix it, release WRC 25 already
I'm sick of it