Ideas
I had a hunch that I was close to hitting my pity for the apex packs. I’m almost level 500 and have yet to pull an heirloom. I’ve bought occasional battle passes and bought packs with coins and very now and then so I was confident that I was close. I opened around 120 in the last two days. I don’t pull anything, but i imagined I was just that much closer. I see this video on YouTube
https://youtu.be/ETBEtL46GiI?si=FYGNRY0d_rRDSaI7
Dude rips 500 packs, doesn’t get shards. Gets on another account to test if it was just his account because he had every heirloom. Rips another 500 on the other account and again no shards. So now I’m questioning if I’m over my 500 pity and am very weary to add more money in until an official statement comes out.
Yep I thought I was going crazy, got my first heirloom at like level 200 I am now 479 also have spent 300+ just on packs last like 3 months and more money spent before that I am 100% sure I have passed the 500 mark. Sadly since they don’t have any way to track how many packs you opened nothing will come from it. Probably will just fix it and not say anything.