Ideas
Hello, I am experiencing kernel level system freeze near 8-9 minutes since launching the game and has to force restart my setup.
This issue started couple days ago. I have done some research and tried to isolate the issue.
My setup:
Alienware M18 R1
RTX 4070
Ryzen 9 7845HX
Solutions I have tried so far:
- Turning off Microsoft Vulnerable Driver Blocklist
- GPU Driver clean reinstall
- Chipset Driver clean reinstall
- Clean Resetting my whole setup
- Turning off Virus Protection and exclusion for EOC and Apex Legends
- BIOS Update
- Downgrading to DX11
- Setting my laptop to NVidia GPU only.
- Turning off Realtek audio
- Turning off Realtek Gaming Family Controller
- EA_Mako2 days ago
Community Manager
Hey sherrinator1205,
I've merged your post over to our current thread tracking this issue. Please take a look at the pinned post for some workarounds that may help out while we're still investigating.
We'll update this thread when we have any other details, thanks for hanging in there in the meantime.- sherrinator12052 days agoSeasoned Newcomer
Thank you, Mako :)
- 5MURFi1 day agoNew Spectator
There is a maj. Is this for update our issue ?
Does it fix it, or not (i don't realy want to try and restart my computer for another time, it's not realy good).
Thanks !