August 20 update makes PC freeze completely roughly ten minutes after launching Apex Legends.
This happens every single time, and the only fix is to force‑restart the computer.
It seems this...
Ideas
Hi team,
2 days ago, Apex started freezing on my Lenovo Legion Pro 5 16IRX8 rendering the device entirely dead and only possible way is to press and shutdown. At first I suspected a possible hardware issue, so I ran several stress tests to rule out hardware instability.
Tests performed:
OCCT CPU — 20 minO
CCT GPU — 20 min
OCCT Memory — 20 min
OCCT Power — 20 min
FurMark 1080p — 12 min
FurMark 1440p — 7 min
OCCT CPU — additional 30 min test, also stable
All tests completed without crashes or obvious instability. I've also taken the liberty of doing a Windows clean install because why not however the moment i installed Apex, boot it up the issue persists. I don't even need to load a game, it freezes after 5-10mins in the menu.
I've also tested Arc Raiders, which did not crash, while Apex continues to crash. Fortnite has also experienced crashes and both share the same anti-cheat (EAC)
At this point, I'm leaning towards the issue being related to Apex, Easy Anti-Cheat (EAC), or an interaction between EAC and my system/driver configuration, rather than a general hardware stability issue.
Can you provide further help on this.
getting the exact same issue, ive been troubleshooting for hours
So it's a bit embarrassing but I found out that when I set my PC back up after I moved, I plugged my monitors into my Motherboard and not my GPU, which caused Apex to try to run on the internal graphics and crash, feel like a dummy, but fixed!
Well im happy you found the issue and was able to fix it xD
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