Hi team,
2 days ago, Apex started freezing on my Lenovo Legion Pro 5 16IRX8 rendering the device entirely dead and only possible way is to press and shutdown. At first I suspected a possible hardware issue, so I ran several stress tests to rule out hardware instability.
Tests performed:
OCCT CPU — 20 minO
CCT GPU — 20 min
OCCT Memory — 20 min
OCCT Power — 20 min
FurMark 1080p — 12 min
FurMark 1440p — 7 min
OCCT CPU — additional 30 min test, also stable
All tests completed without crashes or obvious instability. I've also taken the liberty of doing a Windows clean install because why not however the moment i installed Apex, boot it up the issue persists. I don't even need to load a game, it freezes after 5-10mins in the menu.
I've also tested Arc Raiders, which did not crash, while Apex continues to crash. Fortnite has also experienced crashes and both share the same anti-cheat (EAC)
At this point, I'm leaning towards the issue being related to Apex, Easy Anti-Cheat (EAC), or an interaction between EAC and my system/driver configuration, rather than a general hardware stability issue.
Can you provide further help on this.
Hi, same issue. Think its got something to do with thew update since it was okay before 19Aug. I also think this issue is only affecting lenovo legion laptops since mine is also a Lenovo Legion 5 pro 16ARX8. Game completely freezes after 10 mins and I have to force shutdown my laptop. I read in one of the posts on apex pc freeze that the issue might be stemming from the easy anti cheat that is perhaps flagging a mediatek driver as a cheat or some other lenovo application like the vantage software or lenovo legion toolkit as a cheat. But I can't confirm this yet, and my theory is only supported by the fact that this issue is affecting Lenovo legion laptops.
