Crossplay friends not showing up on my friends list since Gundam Launch

Hi! I am playing on PS4 and I’m trying to play with someone on pc. When we search to add friend and send a request neither of us get the request. We’ve uninstalled, everything is updated fully, our privacy settings are all good with cross platform enabled and friend requests on. I’m so confused what the issue is? Please help!!

My self and two other friends 3 separate gameplay plat forms do not have cross play right now and cannot see other players/friends on other platforms.

Same problem here bro smh

I was playing with my ps5 friends yesterday on apex and when I went to play with them tonight couldn’t find their names anywhere i tried fixing it for hours still nothing it’s like my crossplay just gets disabled in which i can’t switch on or off

I’m trying to play with my friends that are on PC and they are not showing up online nor do they receive my friend requests. Everything for crossplay is turned on for my console and in the game. This happened after the gundam update.

Having the same issue. Cannot see any of my xbox friends when trying to play on my PC

Same here. i played with my xbox friends two days ago all night. not even 12 hours later they are gone from my friends list and we cant add eachother back. nothing ive tried to do helps.

I’m having the same issue. Me and my XBox friend were playing the other night just fine but we tried to hop on last night, early this morning, and we weren’t popping up on each others friends list. I’m super agitated as I look forward to playing the game after a long day. Just for the **bleep** EA servers to not support cross play.

Hey everyone,

Thanks for the posts and reports! We've been seeing this pop up for some others as well and are currently taking a look at the situation.

Once we have any other information or details, we'll be sure to update the thread. Thanks for the patience while we're checking into this!