I met the requirements for the Scarbatch but I didn't receive it.

Problem encountered: I achieved 20 kills in a single match with Mirage, but I didn't receive the 20-kill badge. I sent an inquiry about this, but after about a week, I still haven't received it... Is this normal? How long does it usually take to receive it?

The mode was a period during which you could get Wildcards, Double Hammers, and more.