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FATES321 Have you tried repairing your system's files yet?
To repair your system's files:- Open the Command Prompt in administrator mode
- Type: "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.
Note: "DISM" stands for "Deployment Image Servicing and Management tool", and it often repairs Microsoft related files, (such as issues with Window apps). Some problems with the next file checker can only be fixed after running this one first. - Now type: "sfc /scannow" (without the quotes), and wait for it to finish.
Note: "sfc" stands for System File Checker. This one will repair system files, (such as important Windows drivers). - Lastly, restart your PC.
If that doesn't work, you may need to reinstall Windows.