All options in the menu are greyed out except play. Event, Challenges, passes, legend locker, and store are all unavailable. There’s a message that occasionally pops up saying server issue (east coas...
Ideas
EA_Pythia
Community Manager
Community ManagerHello everyone,
Can you try completely exiting the game and restarting it?
The negative coin balance can also appear if you get a refund in real-world currency. We’ll take an equivalent amount of Apex Coins from your Wallet and if you don’t have enough Apex Coins to cover your refund, your balance will be negative.
I see a few messages here from people that made a purchase of a pass or skin beforehand - can people confirm if this is the case for you or if this happened to you randomly?
After claiming the legendary submachine gun bundle from the Octane Pass, the game glitched and is currently frozen, as shown in the attached image. I have no access to events, challenges, passes, legends, or the store, nor to my Apex credits, exotic coins, legend tokens, or crafting materials. I also can't access my bundles, which are no longer displayed. This bug has been present for 12 hours. I've restarted the game, played matches, leveled up, and restarted my PC, but nothing works. I even went to sleep in the meantime, and nothing changed. (I play on Steam PC.)
Featured Places
