Ideas
EA_Pythia
Community Manager
1 month agoHello everyone,
Can you try completely exiting the game and restarting it?
The negative coin balance can also appear if you get a refund in real-world currency. We’ll take an equivalent amount of Apex Coins from your Wallet and if you don’t have enough Apex Coins to cover your refund, your balance will be negative.
I see a few messages here from people that made a purchase of a pass or skin beforehand - can people confirm if this is the case for you or if this happened to you randomly?
blurrRE
1 month agoSeasoned Newcomer
Bought a spotlight pass and then the game started bugging out shortly after, got none of the rewards even though after games it said I obtained them. This is a serious bug and can’t be fixed by just exiting the game or restarting console.