Menus not working in lobby and currency glitched

i deleted the game and reinstalled, then deleted the client and reinstalled that and the game as well, neither worked. also restarted pc and task managered the client multiple times to restart both the client and the game. tried logging in through another server (both eu and ap) to see if it was a server syncing issue - also loaded into matches on all possible servers to see if that was related. i also had my bf log into my account from his pc to see if it was an issue with my pc, and he wasn't able to access my tabs or credits either, also had him load into the range and leave to see if it was a server syncing issue. he isn't having this problem but i am and i am very concerned because I did spend money on the game and want to ensure that I get what I paid for, especially considering i started experiencing the glitch after i spent money and now cannot access the store or any tabs that are not related to queueing into the game. please assist. I'm also wondering if this has to do with me swapping to mnk (i used to use console years ago, but I quit around s11 and decided to come back to the game a little bit ago,  but now I play on my pc).