Ideas

Dsrkone's avatar
Dsrkone
New Spectator
13 hours ago
Status:
New

My account was reset to level 1

Good morning,

I was logged in waiting for a match when I was redirected to the main menu and my account appeared at level 1. I have 1,607 hours of play. Could you help me recover my content?

Regards.

 

6 Comments

  • Same thing happened to me around the same time. I was logging in to US east and I got the prompt for training and was reset to level 1. Still have my cosmetics and settings but lost my stats and ranked access

     

  • edo_m18's avatar
    edo_m18
    New Spectator
    12 hours ago

    I have the same issue. I was reset to level 1. I can't join to rank match.

    I played 1458 hours.

     

     

  • same situation, the level disappeared despite all the skins and characters remaining open, but now there is no reward for the level They give them out but you don't receive them, they also took away the emblems, and all the statistics on legends. :(

     

  • 今天早上上线发现等级突然变成了1级,通行证也回调了,但是传家宝和皮肤都还在,我在steam平台上有1238小时的游戏经历,可以帮我恢复内容吗

  • zhytr21's avatar
    zhytr21
    New Spectator
    5 hours ago

    I HAVE SAME PROBLEM TOO,I HAD PLAYED APEX 724 HOURS

     

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