please help!!! my account is gone !!!
please help!!! my account is gone !!!
please. help my account is gone after connecting ea account and i keep submitting tickets but they are not emailing confirmation codes and post...
Ideas
Thank you for replying I will wait for confirmation ticket email
I never read that article and that wasn’t my goal or intention when I updated apex for the new season .
my issue is this is the first time I’ve ever linked my EA to my PlayStation so “it’s never been unlinked from anything and linked again to something else”
I do know that I have another account for my son that’ was linked to our switch and old ps4 just I don’t see how or why that would be connected to my ps5
hopefully tomorrow, if tomorrow support reaches out to me they can help me sort out this horrible incident so that all my investments within this game and progress can be returned to his original state.
EA_PythiaCommunity Manager
Anonymous,
If you previously played Apex on PSN, then it had to be linked to an EA account as you cannot play Apex without the platform being linked to an EA account.
If you (and your son) used the same PSN account on the PS4 as on the PS5, then there's a good chance that it was his EA account that the PSN account (and therefore the Apex progress) was linked to. Unfortunately, I cannot be certain of that, as we don't have access to account information here.
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