Unable to launch game past spinning circle screen Case #214832841
Hi team, I have an issue and EA chat help said to post this here for further help please. I cannot load past the "Apex Legends" screen with the spinning circle after launching the game, it just spins forever. I have tried many things, such as deleting the license, launching via steam, EA app, uninstall and installing again, verifying files, This issue is consistent on my old PC and now my new PC, it also does not work on my partner's machine on their account so I think this issue must be something with our ISP? Is there any tests I can do to confirm or rule this out? Any advise greatly appreciated thank you!
Apex disconnected my whole internet!
These past few days, whenever I play Apex on my laptop, whether I log in through Steam or EA, I can get into the game lobby, but after just a few seconds, it automatically shows the unable to connect to EA server. Then my computer’s internet (Wi-Fi) disconnects completely. However, this doesn’t happen with any other game installed on my laptop. I’ve also reinstalled Apex, restarted my computer, and even tried using a mobile hotspot, but nothing has changed.Guns still not shooting tried restarting still can’t play, is it a bug or apex?
Any Guns I pick up just aren’t firing and I can’t throw any projectiles either. I can’t play apex I am pretty sure it’s a bug, I tried restarting my pc and it’s still happening . I just got apex legends and was so confused when my guns weren’t shooting.New season SETTINGS RESET
I loaded up the game a error came up saying if I want to delete corrupted file I said cancel(No), game loads, trailer pops up, I found it weird as I had played the day before, I load into lobby and instantly notice my cursor speed has changed. I checked settings and all my settings reset, I restarted application many times and still the same, now the game is basically unplayable, I had setting adjusted to my stickdrift controller but now everything been reset in every department, audio,Video,controller,gameplay. PLEASE HELP HELPPPPPPPPPPPPPP…. IM ON PS4 aswellMy Apex deleted itself
After trying to load into a ranked match I got kicked to the PS menu and when I reloaded the game it kicked me again. I closed app and reopened it, as I tried joining lobby I was once again to be shown a black screen and when it left I had no apex Now it's 3 hours to download and probably a ban when I do finally play when I find time. Night wasted
Apex Legends download from the EA app is bugged
https://forums.ea.com/discussions/ea-app-technical-issues-en/apex-installation-failed/12156125 I'm not the only person with this issue, and I posted the other forum post above. Seems like with the release of S25, Something is wrong with the installer. I do a fresh install of the game when a new update comes out because I've had some weird shader bugs in the past so now its just a habit with each release of a new season. This go round I and a few others have gotten a "The final stages of installation didn't go as planned." error message. I went through to do all suggested fixes and none of them worked. I just recently tried to install Sims and that, however, did work. So it seems to be an issue with downloading and installing Apex directly through the EA app. Info: Processor: AMD Ryzen 7 5800X 8-Core Processor 4.70 GHz Installed RAM: 32.0 GB System type: 64-bit operating system, x64-based processor Edition: Windows 11 Pro Version: 24H2 Graphics Card: NVIDIA GeForce RTX 3060 12GB Storage: 3.64TB
Valkyrie's VTOL jet display bug.
languageValkyrie's VTOL jet handle is visible with weapons during certain skins. As far as I can confirm, when a Valkyrie with the "birthright" skin is carrying a weapon, the VTOL jet handle is visible whether or not she ADSs. This is especially noticeable with pistol weapons, and the ADS on the p2020 akimbo is so bad that it is not combat-ready. [CM - unsupported language removed]
PS5 Packet Loss & Prediction Errors Sydney Server
Hello, I’ve been experiencing unusual connection issues while playing Apex Legends on the Sydney server using my PS5 (wired connection). The issue occurs consistently and follows this pattern: The first game I play runs smoothly with a stable 45–56ms ping and no noticeable problems. However, from the second game onward, I experience severe packet loss (three red squares), teleporting, rubber banding, and prediction errors (two red dotted lines). My ping remains the same, but the game becomes unplayable. Restarting Apex Legends temporarily fixes the issue, allowing me to play one good game before the problem returns. Switching to a different server resolves the issue, with no red squares or prediction errors—just the expected higher ping due to location differences. I’ve tried the following troubleshooting steps: Restarted my router and checked my internet connection (other online games work fine). Contacted my ISP, who confirmed there are no issues on their end. Deleted and reinstalled Apex Legends. Tested other servers, which work as expected. Since I prefer to play on the Sydney server, I’d like to know if others are experiencing the same issue and whether there’s a solution available. Any help or insight would be greatly appreciated! Thank you.
