Ideas

tariqtot's avatar
tariqtot
Seasoned Newcomer
6 days ago
Status:
Duplicate

Ps5 account is not permitted to play online

I was playing ranked and after the game finished, the game crashed and got a message unable to reconnect. Then I got this ( This account is not permitted to play online) and I can’t enter the game ? Is it only me or some players got it too ? 

13 Comments

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  • _nZangetsu_'s avatar
    _nZangetsu_
    Seasoned Newcomer
    6 days ago

    Same here. I finally got back in after an hour of trying but I was deranked from 585 Pred to Rookie 4..... this is so dumb...

  • Same issue.

    Try to reset my router, change password but still seems not working.

    I think EA got hacking 😂 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    6 days ago
    Status changed:
    New
    to
    Duplicate

    Hey everyone,

    Thank you for the reports. This situation is related to the thread below, where we'll provide any updates as we get them.

    Locking this thread, but please feel free to follow along below for more info. Thanks for the patience while we're looking into the issue!

    Rank Reset Bug | EA Forums - 11930210

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