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kimms2465's avatar
kimms2465
New Spectator
28 days ago

Ranked Mode High Ping 300ms Bug - Account Stuck in US Session - Case 237672095

Hi, I am experiencing a persistent high ping issue over 300ms ONLY in Ranked Mode, while my friends in the same party have a normal ping of 50ms.

 

Main Menu / Firing Range / Public Match: Normal Ping (30-50ms on Tokyo servers).

 

Ranked Match: Constant 300ms+ Ping (Seems like it is connecting to US servers).

 

Case Number: 237672095

 

I have already done all troubleshooting:

 

Cleared all launch options and reset local config files.

 

Reinstalled the game and verified file integrity.

 

Reset Windows network settings and router.

 

Tested with a Mobile Hotspot (Different ISP) - Still 300ms in Ranked.

 

Used ExitLag to force Tokyo routing - Still 300ms in Ranked.

 

It is clear that my account session is hard-locked to a US data center on the server side. Please manually reset my account regional session data or sync my Ranked profile back to the Tokyo/Asian region.

 

My other account works fine with 50ms on the same PC, only my main account has this issue

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