Recolor Store Crafting Material Currency Bug

Holy! I thought that I was the only who got this bug! I had the exact same scenario. I purchased the recolor Vantage Skin (the green one) and then I was surprised when I saw that I lost 10,500 crafting metals from my inventory. I raised this with EA Support but they replied that they can't help me with this and just accept that I lost it. 

Feels bad. I was saving up those metals only to lose it from some random bug. I play on PC.

Hope that they can address this and help us.

I've never seen a recolor cost Crafting Materials before and it clearly looks like a bug when other Legendries that do take Crafting Materials don't even cost that much themselves.

I hope people who bought the skin can get their Crafting Materials refunded since I'm pretty sure it was suppose to take Legend Tokens.

Same thing happened to me, they said they weren’t able to refund ingame currency but they can certainly go in and take them away from accounts that do illegal methods of obtaining currency or exploits. 

DarkSkull986​ & PH-EinzelKampfer​ Yeah, it is a bug because for me, the skin requires Legend Tokens:

Midnight9746​ thank you for sharing the proof! I really hope they refund this soon 

Hey DarkSkull986​ , 

This should be fixed for you now. Please check your DM  😊

EA_Mari​ thank you so much! 

EA_Mari​ Can you help me with this as well? I encountered the exact same problem. 

I made the purchase of the same Vantage Recolor Skin last Oct 1 (GMT+8). Feels bad to lose 10,500 Crafting Metals from a bug.

Thank you!

Ive checked it here and could see that you were also affected right when the fix for all rolled out, so I have sorted it for you as well. Could you please check your account and confirm that? 😊

EA_Mari​ OMG! They've been restored!

Thank you very much for the time and assistance! 

More power to you and the team!