Ideas

DAETHxKinG's avatar
DAETHxKinG
New Spectator
2 months ago
Status:
Not A Bug

Reward on apex legends ultimate + not received

Today 04/05/2025 I’ve bought the game pass ultimate + for apex legends on xbox series S via a gift card of 10$ the purchase was made successfully but when i have checked the game all the rewards are checked meaning that i have completed all the game passe untille the level 60 but I didn’t receive any of the rewards shown 

I’ve tried to restart the game and restart the console to many time but still didn’t get anything 

i hope you resolved this problem for me and I’ll attach all the evidence and payment to this message 

2 Comments

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago
    Status changed:
    New
    to
    Not A Bug

    Hey ​@DAETHxKinG,

    Based on the image you've attached, it looks as though you've picked up the upgrade from the Ultimate Battle Pass to the Ultimate+ tier, not the actual Battle Pass.

    That would be why those rewards aren't showing up - you would still need to get the Battle Pass itself and should then have all the Battle Pass content unlocked as well as the additional Ultimate+ tier content.

  • DAETHxKinG's avatar
    DAETHxKinG
    New Spectator
    2 months ago

    Ooh okey I understand so this is the problem 

    thank you for your assistance 

     

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