the Gundam free event pack isn't showing up and I can't exchange
The Gundam x Apex Legends reward shop has been updated, but the Gundam free event pack isn't showing up and I can't exchange it. Please fix it I want to exchange it
Ideas
GilChanYouTube Do you already own all the items from the "Heat Rod" collection? (As from what I've noticed, if a player owns all the "Heat Rod" items, then they'll see an epic pack instead).
Thank you for your reply. I have all the Heat Rod packs, but I stopped buying Beam Saber packs because I only have one left. I kept one because it looked like I could exchange it for another Beam Saber pack at the free shop in the second half of this event.
GilChanYouTube Yeah, that would be why sadly as the event point store only sells the Heat Rod packs, (so since you own all of Heat Rod packs, that event pack was replaced with an epic pack).
That seems wrong, from what I've seen, the event refreshed, happened yesterday 3/21 1 PM EST did supply a Beam Saber pack and should have given it to anyone who didn't have beam saber complete irrelevant of Heat Rod progress, but it seems that the game saw Heat Rod progress and offered an Epic Pack, however if you tried to redeem that epic pack, you'd get a server error and no items, and then see that your shop only had six items rather than the intended seven.
I think this issue is also why people are currently unable to buy the final Heat Rod pack if they own all of the Beam Saber items. Having either complete seems to be marking both as complete.That's right. There should be 7 in the exchange shop, but there are only 6. It's a bug where the beam saber pack is missing. Who should I contact to report this to the official support team? I want the bug fixed.
That's strange. Right now, there's a free beam saber pack to exchange for, but it's not available in the exchange shop. In fact, there are only 6 items out of 7 that are supposed to be available in the exchange shop.
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