the Gundam free event pack isn't showing up and I can't exchange
The Gundam x Apex Legends reward shop has been updated, but the Gundam free event pack isn't showing up and I can't exchange it. Please fix it I want to exchange it
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That seems wrong, from what I've seen, the event refreshed, happened yesterday 3/21 1 PM EST did supply a Beam Saber pack and should have given it to anyone who didn't have beam saber complete irrelevant of Heat Rod progress, but it seems that the game saw Heat Rod progress and offered an Epic Pack, however if you tried to redeem that epic pack, you'd get a server error and no items, and then see that your shop only had six items rather than the intended seven.
I think this issue is also why people are currently unable to buy the final Heat Rod pack if they own all of the Beam Saber items. Having either complete seems to be marking both as complete.
That's right. There should be 7 in the exchange shop, but there are only 6. It's a bug where the beam saber pack is missing. Who should I contact to report this to the official support team? I want the bug fixed.
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