Title: Issue with Apex Coins Promo Code – Not Received

Email: [edit: email address removed]

Message:
Dear EA Sports Support,

I am writing to report an issue with a promo code for Apex Coins in Apex Legends. I entered a valid promo code, but the Apex Coins were not credited to my account. I have double-checked the code and tried redeeming it again, but the issue persists.

Please look into this matter and credit the missing Apex Coins to my account. Let me know if you need any additional information, such as the code itself or proof of redemption.

Thank you for your assistance.

Best regards,