Ideas

ccherple's avatar
ccherple
New Spectator
3 months ago

Unable to connect to EA Servers (Code Anti-cheat authentication timeout).

I kept receiving the following error when trying to connect to apex legends:

"Unable to connect to EA Servers (Code Anti-cheat authentication timeout). Please check your Internet connection and try again. See ea.com/unable-to-connect for more information."

I've tried the following:

  1. Switch off router for >30s and switch on
  2. Run apex legends and "EasyAntiCheat_EOS_Setup.exe" as administrator
  3. Verify file integrity via steam
  4. Re-installed Apex legends

Nothing seems to work. I can access occasionally but most of the times i will receive this error. Could you please advice?

26 Comments

  • thrufd's avatar
    thrufd
    New Spectator
    2 months ago

    i experience this until now but for me i just need to wait like 1 min for it and i just press retry and i can go in. i dont know if it is related to this or not but, i make a ticket for help in ea help and after that it works but still the 1 min before the ticket i cant go in at all

  • I'm actually getting the same error message now ea.com/unable-to-connect apex. Can someone help me?

     

  • Abzidian's avatar
    Abzidian
    Seasoned Newcomer
    1 month ago

    Same. Could be a server issue downdetector has reported 400+ reports on connection to the server

  • I am getting the same ERROR like I had no issues and out of the blue getting this. 

    I uninstalled / reinstalled

    I set all priorities to above normal, I have easy anti and apex running in admin mode....like should it be this hard to play a game? 

  • Noah4444ng's avatar
    Noah4444ng
    New Spectator
    1 month ago

    Thanks for info bro. I though I'm the only having this issue. I had to reinstall the game and I'm still waiting for it to finish Jesus Christ

      • Click on Local Disk (C:) 
         
      • Click the Program Files (x86) folder
      • Click the EasyAntiCheat_EOS folder
         
    1. Right-click the EasyAntiCheat_EOS_Setup.exe
    2. Select Show more options
    3. Select Create Shortcut.  It may ask you if you want to create the shortcut on your desktop.  Click Yes if this occurs.
      CAUTION: DO NOT just drag the icon to your desktop.  If you do this, you may cause some issues with the install.
    4. Right-click the shortcut you just created and select Show more options
    5. Click Properties
       
    6. In the Target box, after the existing text, add the words "install prod-fn" without quotes. The text should show: "C:\Program Files (x86)\EasyAntiCheat_EOS\EasyAntiCheat_EOS.exe" install prod-fn 
       
    7. Click Apply
    8. Click OK
    9. Double-click the shortcut. No window will open, but EasyAntiCheat will install itself.

      This FIX Apex for me

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