Why can't I play APEX?

Hey chunjixianding​,

Are you getting an error when you try to start Apex? If so, what does it say?

When I tried to enter the game, it prompted me that my account had been banned and I was unable to play this game.However, my account does not show that I have been banned.

chunjixianding​ If the game says that your account is banned, then that cannot be handled on the forums as you would need to contact the EA TOS Team.

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