I was placed at number 8 of the ladder champion but it gave me the rewards for tier 2.
Ideas
i'm having the same problem.
Maybe the ea doesn't know this or just ignores it
They hardly ignore it. They just sent me a link to the official EA help page by referring to the reward section and suggest to check out the forum if anyone facing similar issues ._.
Had kinda similar interaction with EA Help support regarding my issue with rewards: https://forums.ea.com/idea/apex-legends-bug-reports-en/6th-anniversary-prize-tracker---didnt-receive-cant-equip-a-reward/11918400
My issue will probably never be resolved, but your issue is hot topic, since it's a new engagement system.
I don't have any issues with Ranked Ladder rewards. But I'm bumping this thread for activity. I would be mad if I faced this problem.
