Battle Pass - Recruit Tier and Instant Rewards Locked Bug

Same here I was in a live chat with EA about it. Even though I have the ea account linked to my Xbox they say they can verify or prove I bought the game and that I need to contact Xbox. It was so rude. I'm going back to call of duty I've spent 150 for items on top of buying the game they won't get another penny from me after the way I was just treated. I'm livid. I bought the pro pass the 12 instant unlocks only the 2nd 6 are equipable the first 6 show they are locked in my inventory I want a refund.