EA App No double xp compensation

Hello TeamsTopEngineer​ , you can find more information and instructions on how to claim the compensation in this thread.

Hello.  But XP Boosters haven't arrived to me too. I can go to training grounds and xp boosters and there is nothing. I had only pre order boosts there but nowhere i see 12x hardware boost and 12x career boosts??? Where are they and how can i get them?

Already checked no mail or 2xp available.

I was also impacted by the install error at launch and was unable to play although I preordered the game through the EA store. I have similarly failed to receive my double XP tokens.

EA_Bia​ We all know where to find the XP Boost in general. The Boosts that were promised as compensation however were simply not distributed to affected players such as myself. We should have gotten 12x Career / Hardware XP boost each and they never arrived in inventory, at least for me, and judging by the comments on social media neither for most others.

+1

I've followed that thread. The EXP boosts aren't there. There's clearly some kind of bug in issuing the exp boosts. Additionally, I have 2 duplicate mails that tell me about the exp boosts but both seem like they're missing some kind of graphic.

Hello, i also was impacted by the EA app bug on launch day and have the 'Phantom Edition' of the game and i also do not have my compensation rewards.

EA_Bia​ I didn't receive the boosts either, please fix this

Same here wasn't able to play on release because of the "content not installed issue" even after purchasing it and preloading before release. I checked my in game inbox and I see nothing.