Game reverts to mouse when trying to use controller

Every once in a while I will be unable to use controller because for some reason the game begins only accepting mouse inputs. In order to select spawn points I have to swap to mouse to move the cursor. There have been multiple times where i am unable to even move with controller or mouse. And recently I have had a bug where controller and mouse would not be able to select anything such as when I tried to check my battle pass progress but once I click on it, the selection reverted back to instant unlocks. It's becoming more common.