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ul11's avatar
ul11
New Spectator
2 months ago

In-game content purchase error report.

I purchased the in-game pass progress using Battle Coins around 1:00 PM UTC on December 9, 2025

But no changes occurred, so I tried purchasing the progress once more. Then, I confirmed that only the Battle Coins had disappeared

Expecting that everything would be normal upon reconnecting to the game, I tried reconnecting, but nothing had changed and the Battle Coins were still just deleted.

I want to report this error, and I hope that the normal transaction for the purchase I made is processed quickly

I enjoy the game on the Steam PC platform, and if you need my information for action, I hope you contact me in any way.

pc
steam

3 Comments

  • Cyrus_rev1's avatar
    Cyrus_rev1
    New Spectator
    2 months ago

    It happened to me too. About 10 minutes ago. 12/12/25 9pm CST. I bought the Winter Offensive with battle coins and didn't receive it, twice.

    This was on PC using Steam

  • Rossyboyp1's avatar
    Rossyboyp1
    New Spectator
    2 months ago

    Just had the same problem. Purchased BF coins through steam. Purchase went through and the game threw an error message. No coin and no upgrade. Did any of you get this fixed somehow? 

  • ul11's avatar
    ul11
    New Spectator
    2 months ago

    The pass progression increased, but I did not receive a refund for the Battle Coins that were charged in error.

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