Ideas

DoUHaveBlow's avatar
DoUHaveBlow
Seasoned Novice
2 months ago

QA Ticket, Scoreboard remains on game during start of match

Hi all, I used to be a former QA for many game companies so i want to write out a jira ticket for you to solve an issue that ive experience multiple times. see below

Title: Scoreboard remains on if player hits tab at start of match

Description: When the countdown begins at the start of the match, if the player holds the scoreboard button then the scoreboard will remain on screen and the player will be locked out of doing anything. If player holds the tab button and walks out and dies, the scorebaord disappears and the game continues as intended

Steps to Reproduce:

  1. At the countdown of the match when players models spawn, hold the scoreboard button (TAB for PC)
  2. The scoreboard will appear, wait for the countdown to finish,
  3. Observe that the scoreboard doesnt disappear.
  4. Have player get somewhere with high activity or combat to die so they can respawn without the scoreboard up)

Times occured: 3 of 5 playerthrus its likely to hit 75%

Expected Results: Holding score will allow player to see score and also exit scoreboard

Actual Results: Scoreboard remains until players death or until match ends.
Platform: PC (But im sure it probably occurs on console as well)

**Current Build:**1.1.3.5
Severity: 2 of 5

The only way around this bug is that if the player holds tab down on pc and walks and dies the game returns to normal. but its still a pain to be locked out entirely from the entire menu

(I am avaliable for hire, please DM me if interest ;)

Past games: fallout 76, unreal engine 5 launch, starfield

Cheers QA team should be an easy reproduction!

3 Comments

  • Twordy's avatar
    Twordy
    Seasoned Ace
    2 months ago

    Spam "Y" button. Maybe this is going to help. Try lowering your graphics details to medium/low. My game was crashing when I ALT+TABed to the desktop to read PMs - lowering details helped.

  • The only way out of it is, holding tab and walking with WASD into combat, once you die then you get respawned and everything is normal. just sometimes at teh start of the game i like looking at who im playing against. and when i hold the tab button it freezes my screen. ESC doesnt work either. Shift tab also does nothing it completely locks the game out. 

    I tried other options like talking to adding friends but it just completely stays there. My mind works as a former QA lol I try to break this game as much as possible without "cheating" in the sense of going places I shouldnt be. 

    Chat also works during this UI freeze. i was asking players to kill me so i can get out of it lol. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Thank you for taking the time to report this in such detail DoUHaveBlow​. I’ll forward it to the game team so they can review it.

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