Still no compensation despite recent update
EA_Leeuw you closed the other topics on this stating compensation was handed out for the EA app issues. Still nothing despite having those issues day one. This is honestly disgraceful on the behalf ...
Ideas
Previous thread had most of the comments deleted and was closed without reply or resolution. Day 45 and I still need help. Original post below:
I was impacted by the EA App outage on launch day, but never received the compensation the team promised. EA Help (ref Case #224719739, #225356695) insists that they are unable to do anything and have told me the only thing left to do is post on the forums. It's so frustrating that we're only given the EA Help as an option, they say they can't actually do anything, and I'm just stuck with no way to get this problem fixed.
Can someone from EA please help me?
I've been emailing back and forth with EA since October 16 and still get the same "there's nothing else we can do" response. They won't even tell me why I'm considered "not eligible".