Re: BF6 crashing and causing PC to restart

Not your PC, I had the same problem, happen to me twice today

Update: After reading ResTeAZy's solution I always investigated my PSU and it seems like exactly the same thing was happening. I purchased a 1000W PSU and I've been able to play for a few hours without a crash! Seems like it was a hardware issue after all.

I commented on the other thread as well but might as well post it here too:

Mobo: Asus B650 Tomahawk

GPU: 7900 XT

CPU: 9800X3D

RAM: Corsair 32GB DDR5

Memory usage only gets to around 12GB and then will just crash my PC. Have to do a hard reset on the PSU.

Temps are fine so it's not a thermal issue. I was able to play the beta with no crashes.

Turned off Precision Boost Overdrive, and Core Performance Boost. I also updated to the latest B650 Tomahawk BIOS firmware (Stable) V E7D75AMS.1O0

I was able to get into game and play one but during the transition to the next match it crashed again. It almost never seems to happen during gameplay, always during loading into the match.

Crashes either during the main menu, during spawn selection or during gameplay with no error to show, just straight to desktop.

The gameplay is constantly stuttering in bursts, making it unplayable and then it inevitably crashes.

I had no problems whatsoever during the beta, no changes to hardware, all drivers and software updated.

Tried lowering every setting to Low, same outcome.

i5-9600KF
GTX 2060 Super 8GB
32GB RAM
1440p & 1080p

For me, it never crashed to the desktop, the crash is a complete breakdown that either reboots the PC automatically or requires manual reboot. It seems like a memory leak of some kind, as it is present on different graphic settings.

It has just happened again in the campaign, directly after choosing campaign option in the menu. Hard crash, reboot needed.

Same for me. It crashes often when playing mods with large number of players. It is fine otherwise.

Steam

9800X3D

MSI Ventus GeForce RTX 4080

64GB RAM G.SKILL Trident Z5 Neo RGB Series DDR5 6000

ASUS TUF Gaming B850-Plus WiFi

I am guessing most of you did not have a look into your Windows Event Viewer, right?

1, go there immediately after your machine revives from the crash

2, go to System Events and check the time around crash time

3, there may be a red entry saying something like "The computer has rebooted from a bugcheck.  The bugcheck was...."

If there's not, this may be a different problem.

4, the entry tells you about the location of a minidump file - remember that. 

5, download WinDbg if you don't have it already, then run it as administrator

6, go to File -> Open Crash Dump -  open the minidump file

7, let WinDbg do its thing - at the end there should be a clickable link called "run !analyze -v" - CLICK IT!

8, see if the resulting block of text contains strings like eaanticheat, eaanticheat.sys, AV_eaanticheat!unknown_function

9, if so, paste the whole block here so EA team can have a good look what their awesome superior never-at-fault anticheat does to people

The event viewer says: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

I am not an expert, but errors before and after the crash are connected to the GameInput Service.

Ok, I am checking the solution, will report back.

There are typically two instances of the GameInput service on Windows, which causes the warning/error in Event Viewer.

Where to find the GameInput service files on your system:

Old version (should be removed): C:\Program Files (x86)\Microsoft GameInput\

This is anoying as **bleep**...i can't even finish one single round without crash to desktop

So I have been checking event viewer each time it happened in case something else popped up, but it's been the same every time. The only non informational even are ID 41 (reboot without cleanly shutting down) and 6008 (unexpected shutdown). The informational events leading up to it don't seem to be anything I recognize as unusual.

The proposed solution did not work. It cleared  GameInput service errors, but the system still rebooted. This is the first game I have seen that does that. EA needs to solve this ASAP. Has anyone talked with a real agent? Do they even know about this major problem?

What is the "proposed solution" that did not work please? Are you referring to what I wrote? Because I was not offering a "solution", I was offering a way to check if the culprit is EA Anticheat, nothing else.

I have found some threads where people were saying GameInput service errors could make problems like we have. So I naturally thought removing the duplicate GameInput service could help with this bug. 

The problem is...i don't have a duplicate and in my event manager this app is not showing up with any error

Adding this 2nd related thread here for visibility:

BF6 crashing and causing PC to restart | EA Forums - 12734034 

Related reddit threads (PC Hard Crash / PC Restart)
https://www.reddit.com/r/Battlefield/comments/1o4grx7/battlefield_crashing_pc_restarting_after_30_mins/

https://www.reddit.com/r/Battlefield/comments/1o4lar3/bf_6_crashes/

 
https://www.reddit.com/r/Battlefield/comments/1o4lbs1/pc_crashes_during_games_and_wont_turn_on_unless_i/

 
https://www.reddit.com/r/Battlefield/comments/1o4qgqj/pc_keeps_hard_crashing/

 
https://www.reddit.com/r/Battlefield/comments/1o4qqgp/crash_without_error_code/

 
https://www.reddit.com/r/Battlefield/comments/1o4r5n3/battlefield_6_pc_crash_fix_what_worked_for_me/

 
https://www.reddit.com/r/Battlefield/comments/1o3nkqn/nothing_like_spending_100_to_play_the_game_that/ 

Playing via EA App. Whenever I try to play campaign the game reloads, checks shaders, goes to splash screen and then just closes. 

I repaired the game and tried other suggestions people had for other crashing issues; nothing works. The game just keeps crashing. 

Any one had this issue and fixed it?

Everytime I get into a game that has big explosion and stuff the game make my whole pc crash with a black screen and I'm force to restart the pc.

ALREADY UPDATED gpu dRIVER AND BIOS, PLS HELP

here are my specs:

System Information
------------------
      Time of this report: 10/20/2025, 19:00:24
             Machine name: DESKTOP-99N65UA
               Machine Id: {87B8EE41-6F0D-4D0A-933D-F2270EB70B7C}
         Operating System: Windows 11 Professionnel 64-bit (10.0, Build 26200) (26100.ge_release.240331-1435)
                 Language: French (Regional Setting: French)
      System Manufacturer: System manufacturer
             System Model: System Product Name
                     BIOS: 5801 (type: UEFI)
                Processor: AMD Ryzen 7 5700                                (16 CPUs), ~3.9GHz
                   Memory: 32768MB RAM
      Available OS Memory: 32636MB RAM
                Page File: 14557MB used, 20637MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: 1.7.6
   Auto Super Res Version: Unknown
       System Mux Support: Mux Support Inactive - Ok
           Mux Target GPU: dGPU
    Mux Incompatible List: 
           DxDiag Version: 10.00.26100.6725 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: AMD Radeon RX 7800 XT
        Manufacturer: Advanced Micro Devices, Inc.
           Chip type: AMD Radeon Graphics Processor (0x747E)
            DAC type: Internal DAC(400MHz)
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_1002&DEV_747E&SUBSYS_53261849&REV_C8
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 32685 MB
    Dedicated Memory: 16368 MB
       Shared Memory: 16317 MB
        Current Mode: 1600 x 900 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.641602,0.331055), Green(0.305664,0.618164), Blue(0.150391,0.072266), White Point(0.313477,0.329102)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: HP 20bw
          Monitor Id: HWP302B
         Native Mode: 1600 x 900(p) (60.000Hz)
         Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: AdvancedColorSupported 
      Using DDisplay: Yes
                 WCG: Wcg Supported
   Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0418637.inf_amd64_4462a7afa694670e\B418564\amdxc64.dll
 Driver File Version: 32.00.21025.10016 (English)
      Driver Version: 32.0.21025.10016
         DDI Version: 12
  Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
      Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE
        Driver Model: WDDM 3.2
 Hardware Scheduling: DriverSupportState:Stable Enabled:True 
         Displayable: Supported 
 Graphics Preemption: Primitive
  Compute Preemption: Thread group
            Miracast: Not Supported
      Detachable GPU: No
 Hybrid Graphics GPU: Not Supported
     GPU Mux Support: Development, Critical info missing - Unknown Error
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: DISABLE_HWSCH
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 2025-08-24 20:00:00, 141824 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B71EE2-373E-11CF-D95C-072167C2ED35}
           Vendor ID: 0x1002
           Device ID: 0x747E
           SubSys ID: 0x53261849
         Revision ID: 0x00C8
  Driver Strong Name: oem5.inf:cb0ae4146c850056:ati2mtag_Navi32:32.0.21025.10016:PCI\VEN_1002&DEV_747E&SUBSYS_53261849&REV_C8
      Adapter Family: Unknown
      Rank Of Driver: 00CF0000
         Video Accel: Unknown
         DXVA2 Modes: {C58B9A06-7E89-11E1-BB00-70B34824019B}  DXVA2_ModeH264_VLD_NoFGT  {4245F676-2BBC-4166-A0BB-54E7B849C380}  {9901CCD3-CA12-4B7E-867A-E2223D9255C3}  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  {D1C20509-AE7B-4E72-AE3B-49F88D58992F}  DXVA2_ModeHEVC_VLD_Main  {EA72396A-67EC-4781-BEDE-56F498F04EF2}  {C152CA8F-738C-461B-AD89-FC292CF8F162}  {514A356C-7027-4AFF-8A60-AFD2C1F672F1}  DXVA2_ModeHEVC_VLD_Main10  {65D1FA41-58AF-453A-9CAB-5D981156DA9F}  {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB}  {C74A3FD0-D713-4581-A02E-8EDFB112ACE3}  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  {2D80BED6-9CAC-4835-9E91-327BBC4F9EE8}  {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A}  {603A4756-A864-4F91-BB62-2C935B7A1391}  {84AD67F6-4C21-419A-9F0B-24F0578906C1}  
         D3D12 Encode Modes: { D3D12_VIDEO_ENCODER_PROFILE_H264_MAIN } { D3D12_VIDEO_ENCODER_PROFILE_H264_HIGH } { D3D12_VIDEO_ENCODER_PROFILE_HEVC_MAIN }{ D3D12_VIDEO_ENCODER_PROFILE_HEVC_MAIN10 }{ D3D12_VIDEO_ENCODER_AV1_PROFILE_MAIN }
      Deinterlace Caps: n/a
        D3D9 Overlay: Not Supported
             DXVA-HD: Not Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 3
            MPO Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,PLANE0_FOR_VIRTUAL_MODE_ONLY,HDR (MPO3)
         MPO Stretch: 16.000X - 0.500X
     MPO Media Hints: 
         MPO Formats: NV12
                          YCBCR_STUDIO_G22_LEFT_P601
                          YCBCR_STUDIO_G22_LEFT_P709
                          YCBCR_STUDIO_G22_TOPLEFT_P2020
                      P010
                          YCBCR_STUDIO_G22_LEFT_P601
                          YCBCR_FULL_G22_LEFT_P601
                          YCBCR_STUDIO_G22_LEFT_P709
                          YCBCR_FULL_G22_LEFT_P709
                      R16G16B16A16_FLOAT
                          RGB_FULL_G10_NONE_P709
                      R10G10B10A2_UNORM
                          RGB_FULL_G22_NONE_P709
                          RGB_STUDIO_G22_NONE_P709
                          RGB_STUDIO_G22_NONE_P2020
                          RGB_FULL_G22_NONE_P2020
                          RGB_STUDIO_G24_NONE_P709
                          RGB_STUDIO_G24_NONE_P2020
                      R8G8B8A8_UNORM
                          RGB_FULL_G22_NONE_P709
                          RGB_STUDIO_G22_NONE_P709
                          RGB_STUDIO_G22_NONE_P2020
                          RGB_FULL_G22_NONE_P2020
                          RGB_STUDIO_G24_NONE_P709
                          RGB_STUDIO_G24_NONE_P2020
                      B8G8R8A8_UNORM
                          RGB_FULL_G22_NONE_P709
                          RGB_STUDIO_G22_NONE_P709
                          RGB_STUDIO_G22_NONE_P2020
                          RGB_FULL_G22_NONE_P2020
                          RGB_STUDIO_G24_NONE_P709
                          RGB_STUDIO_G24_NONE_P2020
    PanelFitter Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,PLANE0_FOR_VIRTUAL_MODE_ONLY,HDR (MPO3)
 PanelFitter Stretch: 16.000X - 0.500X
   Component Drivers: 
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A
             Driver Name: Unknown
          Driver Version: Unknown
             Driver Date: Unknown
         Driver Provider: Unknown
      Catalog Attributes: N/A

Same issue on my end, full BSOD randomly with an error pointing to the Kernel anti-cheat. I've read updating BIOS and resetting the OS have fixed this issue for some, but I am not that down bad to play this game (even though I think it is highly likely the BIOS may be the culprit on my end). I'm not risking potentially bricking my Motherboard or causing more stability issues with my system by updating the BIOS for one game. Especially since this is the only one that gives me issues on my system. I did notice that doing this helped get me more playtime between crashes, so maybe it will help slightly while we wait for EA to fix their anticheat. 

Go to Documents >> Battlefield 6 >> Delete the CrashDumps folder

Not sure why but this let me play the game for a couple of hours between crashes as compared to just the few minutes like it had been before

It's no surprise that Battlefield 6 crashes for many people – it happens on my system as well.

My system:

Aorus Elite AX Z590

RX 6950 XT Speedster Merc 319

1000W Gold Ares Gaming Modular PSU

i7-11700K

32 GB DDR4 3200

What I've tried:

Reinstalled the anti-cheat

Used DDU to uninstall and reinstall GPU drivers

Adjusted virtual memory on the system drive

Disabled possible overlays

Monitored temperatures: CPU 80°C, GPU hotspot 85°C – all within normal range

Reinstalled the game

Tweaked various graphics settings

Updated BIOS

Tried without XMP profile

And several other things

Unfortunately, nothing worked.

Windows Event Viewer doesn't even log the crash.

I extracted the latest BF6 crash dump and it seems the problem is related to FSR:

Crash details:

Exception Code: 0xc0000005 → Access Violation (invalid memory access)

Attempted access: 0x00000009cb276e10 (read)

Faulting module: bf6.exe

Function: bf6!ffxFsr2ContextGenerateReactiveMask+0x1b3d1
This is part is part of the Frostbite Engine, specifically the FidelityFX Super Resolution 2 (FSR2) code.

I don't even have FSR enabled!

BF6 references FSR2 code internally, even when FSR2 is turned off. This happens because the Frostbite Engine loads some functions for post-processing or render pipelines regardless of settings. The crash is engine-internal, not directly caused by user settings.

I honestly don't know what else to try… what are your thoughts?

I am running Ryzen 7 9800x3D & 5080. I see the same exact codes. 

I completely removed all NVIDIA related drivers and completed a fresh download and tried everything you have mentioned. No luck at all.

No idea where to go, after it didn't work on launch day, I assumed a fix would be rolled out within a day. Now we are here lol.

I actually had this problem already back in the beta and hoped it would be fixed by the time it was released. no luck

That's what I thought too lool **bleep**ing EA

Have this problem on steam as well, tried uninstalling and reinstalling, and now I can’t redownload it, get a message saying “content file locked” whatever the heck that means. Still no fix, sorry.