Teambuilder Logo and Field Not Loading

Hi everyone, 

We appreciate you all taking the time to drop in a report about this. 

To help us out with our investigation, would you mind sharing a bit more info? If you haven't already, please share the following details: 

• Which platform are you playing on? 
• What is your Xbox Gamertag or PSN ID?
• What is the name of the team where this is happening?

Thank you! 

EA_Kent 
PS5 PSN ID ziggy870, EA username doomrhino. The team is DAWGS. 
The logo only shows up on the uniform in game. Its a blank white square everywhere else in the menu. In game on the scoreboard doesnt show anything. Plz help 🙏

EA_KentWe have been trying to get a response on this problem for over a week now. The issue is for every single player that uses a team builder created team. Custom images cause field to go completely white and the team's logo becomes a large white square.

EA_Kent 

The issue also only shows up when you download the team and go to use it in dynasty. When downloading the team, the logos, uniforms, etc look fine. But once you actually try to use the team in dynasty is when the issue shows itself.

It is every teambuilder team that was either created or old teams that were edited after the last update. As others have said, logos appear as a large white box within every game mode and the home fields are entirely white as well. EA_Kent 

ps5 psn is foxxytussle79 and my team is valley state coyotes. white logo comes out pre game instead of team logo and field is only white

PS5. User Tag is ChargerHawk. Team is Seahaven Hunters. Thank you!

EA_Kent 

Is EA just a bunch of pathological liars?? Team Builder is still up, online modes are still up, and my field is... yup you guessed it--still white!! Is EA even doing anything at all? Just lie to our faces and act like its fine? I am never buying another EA title ever again at this point. Pathetic people that run a pathetic company that once was great.

PS5

pulimonster_40

FDU Devils created by salpuli02

Uniforms are fine but the logo is white square, and the field is completely white. Any home game is essentially unplayable in dynasty. It has been over a week please solve this issue ASAP. 

EA_Kent 

White logos and white field still... Never noticed any downtime btw.. everything was online the whole time. Was anything even done? Pathetic that something that can be done just fine by other developers can't be done by y'all. I'm not wasting my money from here. But at least get a fix on it for the people that still are going to put up with it...