I haven't received the pre-order bonus for coach points after making a new/current coach. Pre-order bonuses are turned on when creating new Dynasty files.
Ideas
I keep receiving the same copy and paste reply when I ask EA Help for an update on my ticket. I have no faith that EA is going to resolve this issue, they’re just hoping we forget about it. It’s the ONLY reason I preordered the game. I would’ve otherwise waited for it to be on sale, like it is currently. Will certainly not be preordering the game again if this issue is not resolved.
EA_Shepard
Community Manager
Community ManagerSkillboy41597 Hey, so live support cannot assist with this one. This issue has to be dealt with by the studio team, so I would not keep waiting for a different reply, as they cannot resolve this one.
Is anyone going to ever provide a real update on this issue, or are you guys hoping we forget about our missing benefits?EA_Shepard