Persistent Online Matchmaking Failure: DESYNC

Platform: Xbox Series X

Game: College Football 27

Issue since: July 23rd

I was able to play one game online on launch day. After the first day I have had a persistent issue where a desync occurs and I cannot enter the match.

The game fails some time during team intros during any online H2H game

Resolution Attempts Include:

Power cycle;
Turn off quick resume;
Removed custom playbooks;
Removed custom rosters;
Updated roster in CUT using generate best team option;
Disconnected and Re-connected my EA Account to my console
Deleted and re-installed the title;

Isolation tested my wired connection on phone hotspot;
Refreshed MAC address;
Cleared persistent storage;
Reviewed NAT settings and port forwarding setup

This is a critical issue. This makes the game unplayable in a literal sense. No online gameplay period

5 Comments

EA_Barry
Community Manager
3 days ago
TFoxOG484

It is possible that deleting your Macros will help with this. Let us know either way. Thank you. EA_Barry.

LINK
Skippy-4_15
New Spectator
3 days ago
Ea suggests not using a feature they added to the game to stop their game from buggin. Got it.
TFoxOG484
Seasoned Newcomer
3 days ago
Unfortunately this is a successful workaround. This is a terrible experience to have a feature this competitively valuable driving a system failure.
TFoxOG484
Seasoned Newcomer
2 days ago
I added them back slowly and reproduced a Desync error again.
The conditions appear to be one of:
More than 8 defensive Macros
Any offensive macros present
Or possibly more than 8 total macros
This is unless the macros I built had specific triggers to cause the desync
EA_Barry
Community Manager
16 hours ago
TFoxOG484

Thanks for the additional info. EA_Barry.

Ideas

Persistent Online Matchmaking Failure: DESYNC