Ideas

finoah12's avatar
finoah12
New Spectator
6 months ago
Status:
New

Cannot add friends

My son cannot add friends in F1 25. He is using Xbox series S. He finds them but when he clicks ads he receives the following message:

Unable to proceed with this request as it is not in line with EA requirements. See ea.com/unable-to-connect for additional information. 
I have checked his cross play is enable and NAT settings are open. 
EA are telling me it’s a bug and they’ll let the technical team know. Any ideas how to fix this?

2 Comments

  • I think it’s because of parental controls somehow because I just went on my dads account and it let me add friends but on my (child) account it had the same problem as you.

     

  • Im on PlayStation Five and have the same problem. Hope someone fixes it because I have been trying to play online with my friend for ages and it’s not even working.