Hi EA Support Team,
I am experiencing a persistent issue with F1 25 on PS5 where I cannot join any multiplayer lobbies if Crossplay is enabled. Whenever I try, I get the error code PP65539.
If I disable Crossplay, the multiplayer works fine, but I can only play with other PS5 players.
I live in Egypt, and my ISP is "WE" (Telecom Egypt). I have done extensive network troubleshooting on my end to ensure the issue is not from my router. Here is what I have tried:
- Changed DNS to Cloudflare (1.1.1.1 and 1.0.0.1).
- Checked NAT Type: I have NAT Type 2 (Full Cone NAT).
- UPnP is Enabled and successfully mapping the required ports for the PS5.
- Checked router firewall: DMZ is off, and WAN Access Control is clear (no blocking rules).
- Tested on a completely different network using a Mobile Hotspot, but the exact same error persists.
Since my local network settings are fully optimized and the issue happens across different connection types, it seems to be a routing issue between EA servers and ISPs in Egypt specifically regarding Crossplay matchmaking.
Could you please investigate this routing/server issue? We really want to enjoy the full crossplay experience.
Thank you.
