Ideas
3 Comments
- EA_cuervo3 days ago
Community Manager
Hey cragstead,
I'm sorry to hear that. Do you know if the laptop is overheating before shutting down?
If possible, please share a DxDiag; that might help us identify what could be causing the issue. https://help.ea.com/en/articles/platforms/dxdiag-information-pc/
- cragstead2 days agoNew Spectator
i dont think my laptop is overheating, any other game is just fine
- EA_cuervo2 days ago
Community Manager
In the DxDiag there are a couple of different programs crashing. I'd suggest that you try a Clean Boot https://help.ea.com/en/articles/technical-issues/how-to-clean-boot-your-computer/ and if the problem persists, check the CPU and GPU temperature during gameplay to confirm it isn't overheating when playing F1.
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