its the third time my laptop shutdown itself in the middle of the game. only happen with F1 25 it also corrupted my save, please help me fix this issue
Ideas
F1 25 Shut down my laptop
3 Comments
- EA_cuervo7 months ago
Community Manager
Hey cragstead,
I'm sorry to hear that. Do you know if the laptop is overheating before shutting down?
If possible, please share a DxDiag; that might help us identify what could be causing the issue. https://help.ea.com/en/articles/platforms/dxdiag-information-pc/
- cragstead7 months agoNew Spectator
i dont think my laptop is overheating, any other game is just fine
- EA_cuervo7 months ago
Community Manager
In the DxDiag there are a couple of different programs crashing. I'd suggest that you try a Clean Boot https://help.ea.com/en/articles/technical-issues/how-to-clean-boot-your-computer/ and if the problem persists, check the CPU and GPU temperature during gameplay to confirm it isn't overheating when playing F1.