I bought the game at 7th july, activated it and didn't played it because i waited for my sim rig.
I first time turned on the game at 23rd july and i already got a notification in game that my account is suspended. Before i played less than 5 hours through steam with ea play trial version of f1 25 and it was private lobby with friends. Never cheat or broke any rules in any EA game. There is nothing on here: https://help.ea.com/en/my-ban-history/
Already made 2 cases through this website https://help.ea.com/en/solutions/?product=ea-account&category=manage-my-account&topic=dispute-ban-suspension
First time i got ask for some details about account, some support code and was told to make another case through the same link. I did it, provided screen from in game about issue and got once again asked to make case THROUGH THE SAME LINK, 3RD CASE. Like anyone even reads what i write in those cases and emails? Can i finally get some help because i can't play the game i paid for? Can i message someone else directly to get any idea what is going on?