Ideas

300ducks's avatar
300ducks
New Spectator
9 days ago
Status:
New

Game Crashes or Bugs Out When Accessing Most Parts of F1 World

My game crashes to desktop when:

  • Loading ANY Time Trial (vehicle class/team/track doesn't matter, shown in TIME TRIAL.mp4)
  • Accessing Driver Profile/Race&Casual Wear (DRIVER CUSTOMIZATION.mp4)
  • F1 World Series Races (Same as TIME TRIAL.mp4, so no video attached)
  • AFTER a ranked online match, before the XP screen/podium cutscene -- this means I never get credit for finishing my races (ONLINE RANKED.mp4)

The game is completely bugged when I try to do a solo/offline Grand Prix  (GRAND PRIX.mp4). When hosting a multiplayer Grand Prix, I get stuck in spectator mode and am unable to take control of a car. This doesn't happen when I join someone else's Grand Prix.

I have owned this game since January this year and have had these issues as long. I have tried the following fixes to no avail:

  • Editing hardwaresettings.cfg to disable ray tracing etc. as often seen suggested.
  • updating my BIOS
  • toggling every in-game graphic setting 
  • removing old ram sticks (in case there was some sort of memory failure)
  • reinstalling the game multiple times
  • verifying integrity of game files
  • removing my save/driver data (fresh account)
  • updating graphics drivers
  • rolling back graphics drivers
  • Firewall settings
  • Updating/repairing EA Anti Cheat

There are never any errors or warnings given when game crashes. It simply crashes straight to desktop (in the example videos, the video end is the game crashing). Event Viewer also shows nothing about the game or EA Anti Cheat.

I have seen many people have similar crashing issues to me, such as with the Time Trial crashes, but there is never a real response or fix. I am begging EA to help me sort this out. I just want to play online and actually get credit for my finishes, or do practice in Time Trial.

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