Ideas

uunnnnno's avatar
uunnnnno
Seasoned Spectator
30 days ago
Status:
Investigating

Online service error

 I experienced this problem 2 days ago and it's happening again. 

It just solved by itself at first time but now I'm not sure when it will be.

I've also read all the messages in the mailbox. 

I retried to connect in the mailbox and got a connection one time but I lost connection again when I tried to enter f1 world.

And the error code keeps changing.

Please check and let me know what I can do.

p.s. I got connection as soon as I edited this post... this is so random. this time, it took about 60~70 hours to get fixed.

p.s.  I lost it again. it just last 3 min wtf.

bug
connectivity

23 Comments

Show More
  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Thanks for providing an update. If you run into any new issues, please let us know. 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    24 days ago

    I'm sorry to hear that you've tried so many steps to no avail. When you tried a different account, was it a fresh account with no messages in the inbox?

  • Nelson2409's avatar
    Nelson2409
    New Spectator
    19 days ago

    Yes no mail in the inbox - no invitations in the game world - no inventory to collect - was a FRESH account however the same issue! This issue is still happening for me - this has been a month and a half and i still have yet to race in 1 League race!!!!! Showing these error codes plus another however cannot find the last error code photo i took : 

    2352755266:S

    2802709869:S

     

     

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    17 days ago

    Hey there,

    The team is having trouble reproducing this issue. It would be great if you could provide additional information to add to the report. If you are not happy posting this information publicly, please feel free to drop me a DM:

    1. Your ISP (and whether it’s wired, WiFi, or mobile)2. Whether the issue happens consistently or at specific times3. A short video showing the connection attempt and where it fails (if possible)4. Results of a quick network test (ping/traceroute) when the issue occurs5. Whether VPN always resolves the issue for you, or only sometimes

    Thank you for your assistance!

    -Groguet