EA support may be the most useless group for any game company. I have been greeted with a suspended account message on login on F1 25 after taking a few months break. When I go to the EA page, I have...
Ideas
Suspended Account
iStxrm
4 days agoNew Spectator
I did, but I purchased the game before it expired and did not renew
Cpayne32
4 days agoHero+
That is what might be the issue. There have been a couple of other people that bought it while they had EA play subscription active and didn’t renew and it suspended their account.
I will escalate to a CM to see if there is a alternative solution but the only workaround i have seen is to reactivate the EA play subscription.