Ideas

HmLWl2rXmD's avatar
HmLWl2rXmD
New Spectator
27 days ago
Status:
New

Black screen on launch from EA App after latest update

Since the latest update, I can no longer launch the game. Launching from the EA app opens EA FC 25 as a black screen that does nothing. No menu or loading screen, obviously cannot play. This has been...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
22 days ago

Did nothing help HmLWl2rXmD​, even a new admin account?

Do you have an up to date DxDiag?

Darko

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      21 days ago

      Still seeing issues there HmLWl2rXmD​.

      Let's go ahead and do a clean boot: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

      Darko

      • HmLWl2rXmD's avatar
        HmLWl2rXmD
        New Spectator
        20 days ago

        EA_Darko​ System File Checker tool says no issues found. Clean boot wouldn't even let me launch EA app. Not fixed

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