Ideas

HmLWl2rXmD's avatar
HmLWl2rXmD
Seasoned Newcomer
9 months ago

Black screen on launch from EA App after latest update

Since the latest update, I can no longer launch the game. Launching from the EA app opens EA FC 25 as a black screen that does nothing. No menu or loading screen, obviously cannot play. This has been...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
8 months ago

Did nothing help HmLWl2rXmD​, even a new admin account?

Do you have an up to date DxDiag?

Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Still seeing issues there HmLWl2rXmD​.

    Let's go ahead and do a clean boot: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

    Darko

    • HmLWl2rXmD's avatar
      HmLWl2rXmD
      Seasoned Newcomer
      8 months ago

      EA_Darko​ System File Checker tool says no issues found. Clean boot wouldn't even let me launch EA app. Not fixed

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        8 months ago

        That it won't let you even launch the EA app HmLWl2rXmD​ further adds to this being a system issue.

        System File Checked may not be finding issues but your DxDiag still shows a number of issues and errors.

        Darko

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